Returns and exchanges
Please contact Customer Support immediately at creative.shop.stamping@gmail.com
There is a 15% restocking fee for returned items that are not damaged.
Items must be in “new, unaltered and unused condition”.
Definition of new, unaltered and unused condition is:
without showing signs of wear or damage in any way
within 3 calendar days of the delivery date (after 3 days no returns are allowed)
must not be a special order or a custom order
Shipping Returns
To return your product, you should mail your product, with tracking, to:
Creative shop LLC
Inasaridze 19, apt. 130
6004 Batumi
Georgia
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Items that are defective and shipped from us or missing items will qualify for a cash refund via PayPal.
It may take some time before your refund is officially posted.